These Terms of Service meticulously govern your access to and utilization of the Docavius AI platform, encompassing our website, applications, APIs, and integrated services. By accessing or otherwise using the Service, you unequivocally assent to be bound by the stipulations contained within these Terms. Non-acceptance of these Terms precludes any utilization of the Service.
Key Definitions
Docavius AI
Designates the entity operating the Service, herein referred to as "we," "us," or "our."
User
Signifies any individual or corporate entity utilizing the Service, herein referred to as "you" or "your."
Content
Comprises documents, files, textual information, data, prompts, and all other materials uploaded or submitted by the User.
Third-Party Services
Denotes external platforms integrated with the Service, encompassing authentication systems, cloud storage solutions, and infrastructure providers.
Eligibility and Service Description
Account Requirements
Access to the Service is restricted to individuals aged 16 years or older. You bear sole responsibility for safeguarding the confidentiality of your account credentials and for all activities transacted through your account. You covenant to furnish accurate and complete information during the registration process.
Service Provision
Docavius AI delivers an advanced AI-powered document retrieval and analysis platform, leveraging retrieval-augmented generation (RAG). The Service facilitates the uploading, connecting, and management of documents; the indexing and retrieval of documents utilizing AI methodologies; and the generation of AI-assisted responses based upon your submitted Content. The Service operates upon robust cloud infrastructure, including Microsoft Azure and specialized vector database services.
User Content and Ownership
You shall retain all proprietary rights, title, and interest in and to your Content. By submitting Content to the Service, you hereby grant Docavius AI a limited, non-exclusive, worldwide license to process, store, and analyze said Content solely for the express purpose of rendering the Service to you. Docavius AI explicitly disclaims any ownership claims over User Content and shall not utilize Content for the training of generalized AI models.
Proprietary Content
All rights, title, and interest in your Content are retained by you.
Limited Grant of License
We shall process your Content exclusively for the provision of the requested Service.
No General AI Training
Your Content shall not be utilized for the training of generalized AI models.
Acceptable Use Policy
You covenant not to employ the Service for any unlawful, fraudulent, or abusive purposes; nor to upload Content that infringes upon intellectual property rights; nor to attempt to reverse engineer, disrupt, or compromise the Service; nor to bypass any security or access controls; nor to utilize the Service for the processing of content that contravenes applicable laws or regulations. We reserve the unequivocal right to suspend or terminate access in the event of any violation of these Terms.
Adherence to Law
Prohibition of unlawful, fraudulent, or abusive use.
Intellectual Property Respect
Content infringing rights is strictly prohibited.
Security Maintenance
No unauthorized reverse engineering or security bypasses.
Regulatory Compliance
Only process content aligned with applicable regulations.
Third-Party Services and Authentication
Integration Terms
The Service may integrate with various Third-Party Services, including but not limited to Google, Microsoft, Dropbox, and cloud infrastructure providers. Your engagement with any Third-Party Services is subject to their respective terms and established policies. Docavius AI bears no responsibility for Third-Party Services and exercises no control over their availability or operational functionality. You retain the right to revoke access to Third-Party Services at any time through your account settings or directly via the relevant provider.
OAuth Authentication
Docavius AI may facilitate authentication through third-party identity providers. You hereby authorize Docavius AI to receive and utilize limited account information as requisite for authenticating your identity and delivering the Service. OAuth tokens are stored securely and may be revoked by you at your discretion at any time.
Fees, Service Availability, and Modifications
Subscription Plans
Access to certain features may necessitate monetary payment. Pricing structures, billing cycles, and subscription terms shall be explicitly communicated at the point of purchase. All fees are non-refundable, except where expressly mandated by applicable law. We reserve the right to revise pricing, subject to prior notification.
Service Reliability
While we endeavor to provide a reliable Service, we offer no guarantee of uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any portion of the Service at any time, with or without prior notice.
Intellectual Property
The Service, encompassing its software, algorithms, designs, and trademarks, constitutes the exclusive property of Docavius AI or its designated licensors and is afforded protection under prevailing intellectual property laws. These Terms do not confer upon you any rights to our intellectual property beyond those explicitly stated herein.
Termination and Account Closure
You may effectuate the termination of your account at any time. We reserve the right to suspend or terminate your access in the event of a violation of these Terms or if legally mandated. Upon termination, your entitlement to utilize the Service shall cease, and your Content will be managed in accordance with our Privacy Policy. Each party mutually agrees to safeguard the confidential information of the other party and to utilize such information solely as necessary for the fulfillment of obligations under these Terms.
Disclaimers and Limitation of Liability
Disclaimer of Warranties
The Service is provided "as is" and "as available." To the maximum extent permissible by law, we disclaim all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Docavius AI shall not be held liable for indirect, incidental, consequential, or special damages. Our aggregate liability shall not exceed the total amount remitted by you for the Service during the twelve-month period immediately preceding the claim.
Indemnification and Governing Law
You hereby agree to indemnify and hold harmless Docavius AI from any and all claims arising from your utilization of the Service, your Content, or your violation of these Terms or applicable law. These Terms are exclusively governed by the laws of the Republic of Cyprus, without reference to its conflict of law principles.
Indemnification
You agree to protect Docavius AI from claims stemming from your Service use.
Governing Law
Terms are subject to the laws of the Republic of Cyprus.
Amendments to Terms
We may periodically update these Terms, with a revised effective date.
Contact Information
For inquiries, please contact support@docavius.com.
Privacy Policy
Docavius AI operates an AI-powered document retrieval and analysis platform based on retrieval-augmented generation (RAG). This Privacy Policy delineates the practices concerning the collection, utilization, storage, and protection of personal data in adherence to the General Data Protection Regulation (GDPR) and the data protection policies of Google, Microsoft, and Dropbox. By utilizing our services, website, and integrations, you consent to the terms stipulated herein.
Data Controller Identification
Company: AEROMANAGE LTD
Address: Chrysanthou Mylona, 10, MAGNUM HOUSE, 3030, Limassol, Cyprus
Contact: support@docavius.com
Personal Data Collection
Data Provided by User: Name, email address, authentication identifiers (OAuth tokens), submitted documents and their contents, user prompts and queries, and records of customer support communications.
Data Collected Automatically: IP address, device and browser metadata, access logs, timestamps, error logs, and metrics related to service usage and performance.
Purpose of Data Utilization
Personal data is processed exclusively for legitimate purposes, including but not limited to: provision and maintenance of the platform, user authentication, document processing, generation of AI responses based solely on user-provided content, security monitoring, enhancement of service reliability, fulfillment of legal obligations, and provision of customer support.
Legal Bases for Processing Under GDPR
Contractual Imperative
Processing is essential for the provision of services as requested by the user.
Explicit Consent
Processing occurs where explicit consent has been granted (e.g., OAuth authorization).
Legitimate Interests
Processing is necessary for security, fraud prevention, and continuous service improvement.
Legal Mandate
Processing is required for compliance with applicable laws and regulations.
AI Processing and Document Data Integrity
Docavius AI processes uploaded documents and queries strictly for the purpose of delivering user-requested AI functionalities. User documents are rigorously isolated per individual user or organization and are never shared with other entities. Your documents are not utilized for training generalized or third-party AI models, nor is your data ever sold, licensed, or employed for advertising endeavors.
- Documents are processed exclusively for user-requested features.
- Complete isolation is maintained per user or organization.
- No sharing of data with other users occurs.
- Data is not used for training external AI models.
- Data is not subject to selling, licensing, or advertising use.
Third-Party Platform Compliance Standards
Docavius AI fully adheres to the data protection policies established by Google, Microsoft, and Dropbox. Information received from these platforms is utilized solely for the provision of user-requested features and is never employed for advertising or profiling purposes. Users retain the right to revoke access at any time through their respective account settings on those platforms.
Google API Services Compliance
Adheres to the Google API Services User Data Policy and Limited Use requirements. Data usage is restricted to requested features, excluding advertising or profiling.
Microsoft Platform & Azure Compliance
Complies with Microsoft platform policies and Azure data protection mandates. Data handling aligns with Microsoft's security and compliance commitments.
Dropbox API Integration
Access to Dropbox data is contingent upon explicit user authorization. Content is utilized exclusively for document retrieval and AI features, with no sharing or sale.
Infrastructure and Security Measures
Cloud Infrastructure Deployment
Docavius AI leverages Microsoft Azure for hosting, storage, and compute services, augmented by managed vector database services for efficient document indexing and retrieval. All subprocessors are legally bound by contractual agreements ensuring confidentiality, GDPR compliance, and the implementation of appropriate technical and organizational security measures.
Security Safeguards Implementation
- Encryption of data in transit and at rest.
- Strict role-based access controls.
- Robust authentication and authorization mechanisms.
- Continuous monitoring and defined incident response procedures.
Your Rights Under GDPR Framework
Users are afforded comprehensive rights concerning their personal data. These rights encompass the ability to access, rectify, delete, restrict, or object to the processing of your data. Furthermore, you may request your data in a portable format, withdraw previously granted consent at any time, and lodge a complaint with a relevant supervisory authority. All such requests should be submitted to support@docavius.com.
Access & Rectification
The right to access your personal data and to request the correction of inaccurate or incomplete information.
Erasure & Restriction
The right to request the deletion of your data or to restrict specific processing activities.
Portability & Consent Withdrawal
The right to receive your data in a portable format and to withdraw consent at any given time.
Recourse & Complaint
The right to file a complaint with a supervisory authority regarding data protection concerns.
Terms of Service